IS480 Internship with C4

What was your easiest accomplishment during this week's internship? What was your hardest accomplishment during this week's internship? The easiest accomplishment during this week's internship is getting the hang of the monitoring the Reports Inbox.   That is the main responsibility I have as an intern for Todd.   In this capacity I am also handling support tickets that go out to another company for when our servers go down since they are physically housed at a center in Tacoma. I wrote an SOP on the procedures for the Reports Inbox, so in that process I gained a better understanding as a side benefit. The hardest accomplishments during this week’s internship is figuring out where else I can be of value for the company.   The problem is that I still have only a surface level of understanding of what goes on with C4.   To borrow Todd’s favorite phrase: “I don’t know what I don’t know.” The other side of the problem is that Todd is still getting to know me and what my ski

What is your professional networking strategy? To be honest, I have not thought about my professional networking strategy, as I have been focused on what’s in front of me at the moment.   I went out to Indeed.com and looked at their suggestions from their “8 Effective Networking Strategies for Professionals” article (2021) . They list their strategies as: Join a networking group Utilize social media Grow a database of professional contacts Join industry groups Attend conventions and conferences Send emails Set up informational interviews Offer assistance I do not have networking groups on my radar, but I will ask for recommendations from Todd and others at C4. Luckily, I already have a LinkedIn profile going that I just need to update with my current internship position. I am building new networking contacts with the interactions I have with other IT professionals while I am currently in my internship capacity.   So, I would have to say that I am slowly building a database of pr

  Journal Entry Topic: What was your biggest accomplishment during this week's internship? This week I created a draft of a Standard Operating Procedure (SOP) document for the routine handling of the Reports Inbox.   Todd decided that creating this SOP document was a good idea so that I not only have a guideline to follow, but also to documents procedures for the next intern or whoever that follows.   I created the first draft of the document on my own time and presented it to Todd and his business partner Emily Friday afternoon.   By creating the document, I became more familiar with the nuances of what should look right and what discrepancies I should be looking for.   During our Friday session I was able to notice a discrepancy with one of the servers not submitting summary reports as expected.   Todd was of course already aware of the issue and let me know that the particular server in question was rebooted that afternoon.   That server’s hiccup in service created a cascadi